Virtual Visits

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A visit to the doctor is not always convenient, especially if travel is difficult. Now, you can have a follow up visit with your physician at Medical Center Primary Care from the comfort of your own home. If you are enrolled in Med Center Health’s MyRecord patient portal, a Virtual Visit with your doctor is as simple as chatting with a friend on your smartphone, tablet or computer.

You can have a Virtual Visit with your Medical Center Primary Care doctor for follow-up visits, annual exams or to discuss your lab results. Schedule your visit through the MHealth app, or go to MedCenterHealth.org/MyRecord. Virtual Visits are not charged to your insurance — you will be asked to pay $49 with a credit card before your Virtual Visit begins. If you’re not sure your next visit can be a virtual one, just ask our staff and they will help you.

On the scheduled date and time, log in to Virtual Visits in MyRecord or through the MHealth app.

We recommend that you be on a Wi-Fi network in a quiet place with good lighting. Those are the best conditions for the doctor to see and hear you. You must physically be in Kentucky during your Virtual Visit.